Built for growing ecommerce brands
Marketing platform for ecommerce brands
Klavo brings customer data, email, SMS, and automation into one place.
Build campaigns faster with AI assistance and personalize messages based on real customer behavior.
Free plan available · No credit card required
Built for growing ecommerce brands
What Klavo does
One system for data and messaging
Stop stitching together a store, a spreadsheet, and three marketing tools. Klavo keeps customer data and every message in one place.
Unified customer profiles
Every order, browse, and message in one profile from your store. Segment without exports or spreadsheets.
Email, SMS & WhatsApp
Reach customers on the channel they prefer from a single campaign builder and one contact list.
Automated flows
Abandoned cart, post-purchase, and win-back flows that keep revenue coming in while you run the store.
AI tools built in
Draft content and discover segments with AI that already knows your catalog and your customers.
AI assistance
AI that helps you move faster
Not a chatbot bolted on the side. Klavo’s AI works inside the tools you already use, grounded in your own store data.
Campaign Assistant
Describe the campaign you want. Klavo suggests structure, subject lines, and segments based on your existing data.
Customer Replies
An AI helper that drafts responses to common questions using your product information. You review and send.
How it works
From store connection to first campaign
No engineering sprint, no data warehouse. Four steps and your customer data is working for you.
Connect your store
Link Shopify, WooCommerce, or a custom store through our API in a few clicks.
Review your data
Klavo syncs orders, products, and events into unified customer profiles automatically.
Create with AI help
Start from a proven template or describe your goal and let the Campaign Assistant draft it.
Send and track
Watch revenue, delivery, and engagement update in real-time reports.
Sample dashboard view. Features shown for illustration.
Who it’s for
Fewer tools, one source of truth
Klavo is for ecommerce brands that want to manage email, SMS, and customer data without using multiple separate tools.
One login instead of five. One bill instead of three. One customer record that every channel reads from and writes to.
- Brands doing $50k–$50M in annual online revenue
- Teams outgrowing built-in store email tools
- Marketers who want AI help without giving up control
Pricing
Transparent plans
Start free and upgrade when your list grows. Pricing scales with active contacts and the channels you use. No hidden platform fees.
Free
$0/month
Core features to get started.
- Up to 250 contacts
- Email campaigns
- Unified customer profiles
- Basic reporting
Growth
from $45/month
For growing brands ready to go multichannel.
- Everything in Free
- SMS & WhatsApp
- Automated flows
- AI Campaign Assistant
- Advanced segmentation
Scale
Custom
For larger teams with advanced needs.
- Everything in Growth
- Dedicated success manager
- Custom sending limits
- SSO & advanced roles
Pricing depends on the number of active contacts and channels used. Need a tailored quote? Write to [email protected] and we’ll put one together.
FAQ
Frequently asked questions
Klavo is a B2C CRM and marketing platform for ecommerce brands. It combines customer data, email, SMS, WhatsApp, and automation in one system.
Yes. You can start for free with a limited number of contacts and core features, no credit card required.
Email, SMS, and WhatsApp. Additional channels are available on higher plans.
Yes. We provide data processing tools and support standard mechanisms for international data transfers. See our Privacy Policy for details.
About
About Klavo
Klavo is operated by Klavo, Inc. We build marketing tools for ecommerce brands that would rather spend their time on products and customers than on stitching software together.
Questions about plans, onboarding, or data residency? Our team replies within one business day.
Contact & legal
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Operator Klavo, Inc.
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Address 315 Montgomery Street, Suite 900
San Francisco, CA 94105, United States Registered business address. Support is provided remotely. -
Email [email protected]
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Phone +1 (415) 230-5300
Get started
See Klavo on your own data
Connect your store, sync your contacts, and send your first campaign. Most brands finish in an afternoon.